The Federal Commerce Fee (FTC) issued a press launch that “BetterHelp will probably be required to pay $7.8 million for deceiving customers after promising to maintain delicate private knowledge personal,…” The March 2, 2023 press launch entitled “FTC to Ban BetterHelp from Revealing Customers’ Knowledge, Together with Delicate Psychological Well being Data, to Fb and Others for Focused Promoting” (https://tinyurl.com/muz5w4z9) included these feedback:
The Federal Commerce Fee has issued a proposed order banning on-line counseling service BetterHelp, Inc. from sharing customers’ well being knowledge, together with delicate details about psychological well being challenges, for promoting. The proposed order additionally requires the corporate to pay $7.8 million to customers to settle expenses that it revealed customers’ delicate knowledge with third events similar to Fb and Snapchat for promoting after promising to maintain such knowledge personal.
That is the primary Fee motion returning funds to customers whose well being knowledge was compromised. As well as, the FTC’s proposed order will ban BetterHelp from sharing customers’ private info with sure third events for re-targeting—the concentrating on of ads to customers who beforehand had visited BetterHelp’s web site or used its app, together with those that had not signed up for the corporate’s counseling service. The proposed order additionally will restrict the methods during which BetterHelp can share client knowledge going ahead.
The FTC’s motion sends a terrific message about privateness! First revealed at https://www.vogelitlaw.com/blog/ftc-bans-sharing-personal-health-date-to-facebook