Authorized know-how firm Litera at this time formally introduced its acquisition of Upper Sigma, a London-based CRM and advertising and marketing platform for legislation corporations that’s constructed on the Salesforce CRM platform.
Litera says that by integrating Higher Sigma with the agency intelligence platform Basis, which it acquired in 2021, will probably be in a position to provide the one enterprise improvement know-how within the authorized market that mixes best-in-class expertise administration with strong CRM capabilities.
“This highly effective pairing will present seamless perception on the intersection of relationship intelligence and expertise, permitting corporations to answer RFP’s and observe shopper knowledge, inside expertise knowledge, agency efficiency, and administration all below one umbrella,” Litera says.
Though Litera is formally asserting the acquisition at this time, the acquisition happened in January and was beforehand reported by Legal IT Insider in February.
Already since January, a number of international 50 legislation corporations have switched to utilizing Higher Sigma, Litera says.
In keeping with Litera, key options of Higher Sigma embody:
- Capability to supply full insights into shoppers’ and legal professionals’ relationships and actions.
- A confirmed observe report of profitable implementations for big corporations.
- Enterprise-level safety and scalability and pre-built integrations on Salesforce, the world’s main CRM platform
Litera says its acquisition of Higher Sigma is a “decisive transfer” to shortly broaden its advertising and marketing and enterprise improvement tech stack.
“In at this time’s shifting economic system, top-performing corporations should prioritize enterprise improvement and shopper engagement methods,” stated Litera CEO Sheryl D. Hoskins. “Regulation corporations that embrace know-how and knowledge analytics are extra possible to achieve a aggressive authorized panorama.
“We imagine Higher Sigma’s CRM shall be a key instrument in serving to Litera’s prospects develop their enterprise whereas offering superior shopper experiences.”